Our university has published the 2024 Quality Bulletin to strengthen its quality assurance system and support a culture of continuous improvement. The bulletin shares details of the work carried out in academic and administrative processes with stakeholders.
Our university has published its 2024 Quality Bulletin, which details its quality-focused management practices. The Bulletin, prepared by the Strategy Development and Quality Coordination Office, supports sustainable quality assurance by detailing the activities carried out in academic and administrative processes.
IMPORTANT STEPS TOWARDS QUALITY ASSURANCE
Our university has carried out many important studies to improve its quality assurance system. The Quality Coordination Directive was published and implemented, while the Advisory Boards Directive increased stakeholder participation. Collaboration processes with the business world and public institutions have been systematized.
ISER ANALYSIS REPORT PREPARED FOR THE FIRST TIME
A comprehensive Institutional Self-Evaluation Report (ISER) was prepared in accordance with the Higher Education Quality Council (YÖKAK) criteria, analyzing the current situation and identifying areas for improvement. To ensure transparency in quality processes, a Quality Assurance System tab has been added to the web pages of academic and administrative units.
COMPLIANCE WITH INTERNATIONAL STANDARDS ACHIEVED
Our university has completed the ISO 10002:2018 Customer Satisfaction Management System Training in order to align its quality processes with international standards. The administrative staff’s competence in complaint management has been enhanced. Also, extensive survey studies were conducted targeting students, graduates, academic and administrative staff, and external stakeholders.
ACCREDITATION AND RECOGNITION EFFORTS CONTINUE
The process of obtaining the Turkey Qualifications Framework (TQF) logo has been initiated to increase the national and international recognition of our undergraduate programs. The recognition of our graduates at the national and international levels has been enhanced; program accreditation efforts have been pursued with determination.
STUDENTS’ PARTICIPATION IN QUALITY PROCESSES HAS BEEN INCREASED
The Quality Community was supported throughout the year to promote a culture of quality and encourage student participation. Students actively contributed to the university’s quality processes.
WHY QUALITY BULLETIN?
Prepared in accordance with our university’s principle of transparency regarding quality assurance processes, the Quality Bulletin aims to ensure that our quality processes are better understood by all stakeholders and to support a culture of continuous improvement through the sharing of best practices.
Thanks to the work carried out throughout 2024, our university’s quality-focused management approach has been further strengthened, and a participatory, sustainable quality assurance system has been established.
We would like to thank all our academic and administrative staff, students, and external stakeholders who contributed to this process. You can click on the link to view the 2024 Quality E-Newsletter.
👉 Click to View the 2024 Quality E-Newsletter.
