Core Principles

• Transparency: Decision-making processes and evaluations will be open and traceable.
• Stakeholder Orientation: Feedback from students, academic staff, alumni, and industry partners will be collected regularly.
• Data-Driven Management: Decisions will be supported by evidence-based data (graduate tracking, surveys, performance indicators, etc.).
• Continuous Improvement: Educational and process performance will be periodically reviewed, and improvement plans will be implemented.
• Ethics and Academic Integrity: Full compliance with scientific ethical standards and academic honesty will be ensured.

Goals

1. Increase student satisfaction scores by 10% within two years.
2. Achieve a 90% employment rate for graduates within the first six months after graduation.
3. Increase the number of academic publications by 20% within three years.
4. Achieve over 50% improvement based on course evaluation feedback.

Responsibilities and Roles

• Department Chair: Responsible for the strategic direction and resource allocation of the quality assurance process.
• Quality Assurance Coordinator: Oversees the implementation of processes, data collection, reporting, and monitoring of improvement plans.
• Academic Staff: Responsible for updating course content, managing assessment processes, and responding to student feedback.
• Students: Provide feedback through program evaluations and play an active role in the quality assurance process.

Implementation Processes

Quality assurance activities are carried out within the following framework:

• Annual program evaluation meetings (following the academic calendar).
• End-of-term student evaluation surveys and mid-term feedback mechanisms.
• Graduate tracking studies and employer surveys.
• Monitoring of academic performance indicators (publications, projects, citations).
• Preparation, implementation, and reporting of improvement plans.

Key Performance Indicators (KPI)

Monitoring and Review

Quality assurance performance is evaluated annually by the department’s quality committee. Measured data and implemented improvement actions are published in an annual report.

Continuous Improvement Cycle

The Plan–Do–Check–Act (PDCA) approach is adopted. Improvement plans are developed for identified deficiencies, implemented, measured, and refined to enhance the overall process.

Transparency and Accountability

Departmental quality reports, survey results, and improvement plans are published on the department’s website for public access. Feedback from stakeholders is recorded and integrated into the evaluation process.